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Alibaba Enters Generative AI Race with New Consumer Chatbot Service

Alibaba launches a new consumer AI chatbot service, pushing generative AI into its e-commerce ecosystem.

Chinese tech giant Alibaba is making a major move into the consumer AI market. The company has officially launched its new AI chatbot service. This launch marks a renewed push to capture everyday consumer usage. Alibaba wants to integrate generative AI deeply into its vast ecosystem.

The new chatbot is designed to handle a wide range of tasks. These likely include shopping assistance, content creation, and general queries. The service will be available to users across Alibaba’s various platforms. This includes its e-commerce sites and cloud services. The goal is to make the user experience smarter and more personalized.

Alibaba is using its proprietary large language model for the service. This allows them to compete directly with rivals like Baidu and global firms like OpenAI. Control over the underlying AI technology is crucial for long-term growth. This aggressive entry into consumer AI shows the company’s commitment. It also signals a shift in strategy to prioritize AI-powered features. This battle for AI dominance in China will define the future of digital services.

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