E-commerce giant eBay is making a big push to modernize its platform. The company is investing heavily in new Artificial Intelligence (AI) tools. This major change aims to simplify and personalize the entire shopping experience. It shows how eBay plans to compete better with its rivals.
New AI features help both buyers and sellers on the platform. Shoppers now get a conversational AI shopping agent. This agent helps users discover products more quickly. You can chat with it to find specific items. You can even upload a photo to find visually similar goods. This makes product discovery much simpler.
Sellers also benefit greatly from this AI strategy. eBay launched a Generative AI Video Tool. This tool turns listing photos into short, professional videos fast. Another major feature is the AI Assistant. This tool helps sellers write quick, helpful replies to buyer questions. These innovations cut down on time spent on manual listing and communication tasks.
eBay believes AI is key to its future success. The new technology is already boosting sales growth. It is streamlining the selling process for millions of users worldwide. In short, AI is helping the long-standing marketplace stay highly relevant. It is paving the way for a more personalized e-commerce future.
