Salesforce has rolled out Agentforce 360, a new AI-driven platform designed to automate tasks and improve productivity across its cloud products.
The system combines human users, AI agents, and business data within one interface. It helps organizations cut manual work and speed up decision-making. Agentforce 360 is already being used by 12,000 companies, including Reddit, OpenTable, and Adecco.
A major highlight of the launch is the integration of Slack’s conversational AI tools. Users can now pull data, generate insights, and complete actions directly inside chat windows, all while keeping enterprise-level security intact.
Salesforce aims to make complex workflows simpler through automation. The company says Agentforce 360 will boost customer service, marketing, and sales by using AI to handle routine requests and provide real-time recommendations.
This release comes as demand for AI-powered software surges globally. Businesses want smarter tools that save time, reduce costs, and improve collaboration. With Agentforce 360, Salesforce positions itself among the leaders redefining enterprise automation.
