Blue-Collar Workers Are Turning to ChatGPT to Boost Efficiency and Earnings

Plumbers, electricians, and HVAC technicians across the United States are using AI tools like ChatGPT to work faster, reduce paperwork, and earn more.

At Oak Creek Plumbing & Remodeling in Wisconsin, technicians now bring tablets equipped with ChatGPT to job sites. They use the tool to write proposals, generate invoices, and troubleshoot problems. “It’s definitely been worth the investment,” said company president Dan Callies, who added that even veteran plumbers are impressed with the tool’s accuracy.

The trend extends nationwide. Gulfshore Air Conditioning & Heating in Florida uses AI from booking to repair. Customers schedule service online, and once the technician arrives, AI instantly helps diagnose problems—tasks that once required flipping through dozens of manuals.

A Housecall Pro survey of 400 tradespeople found that over 70% have tried AI tools, and nearly 40% now use them daily. Plumbers reported the biggest business growth from AI, cleaners were the most frequent adopters, and electricians were the most satisfied users.

Trade schools are adapting, too. Jason Altmire, president of the Career Education Colleges and Universities association, said vocational institutions are teaching AI skills to prepare students for modern jobs.

Businesses report strong results. Gulfshore saw a $370,000 revenue increase in 30 days after introducing AI-driven marketing automation. Technicians also earn more thanks to faster workflows and improved upselling.

Experts say AI is helping—not replacing—workers. “AI automates the boring stuff, so people can focus on the skilled parts of their job,” said Laura Ullrich, an economist at Indeed.

While skepticism remains, especially among older workers, most agree that AI is reshaping blue-collar industries for the better. “All our technicians are more efficient and less stressed,” said Krista Landen of Gulfshore. “It feels like we’re living in the future.”